From Russell
The blog.
Notes on building a Chief of Staff for owner-operated businesses.
Office manager, software, or an AI Chief of Staff? A framework for deciding
An honest, non-sales-pitch breakdown of when each option actually fits an owner-operated business — including when the answer is "none of these, yet."
A quote follow-up email template that doesn't feel pushy
Three short, copy-paste emails for following up on a quote that's gone quiet — without sounding like you're begging for the work.
What your admin work actually costs (even if you never see a bill for it)
A simple way to put a real number on the hours you spend on quotes, scheduling, and follow-up — before you decide what (if anything) to do about it.